Someone in U.S. Airways' PR department is probably looking for work -- the brand tweeted avery graphic photo in response to a customer complaint on Monday.
The customer expressed frustration at a flight delay, and the airline apologized. When the traveler pressed, saying that the company hadn't addressed her other tweets, the reply was a link that was supposed to be to a page where she could detail her complaint -- but it turned out to be an image of a woman using a model airplane in a very novel manner.
The photo remained on U.S. Airways' feed for about an hour. The airline has since apologized.
Source: Buzzfeed (Warning: You can access the graphic image from this link.)